Another Look At iPhone versus Android

October 20th, 2010

Lately there has been much discussion about how Apple’s iPhone is not open, as opposed to Google’s Android which claims to be open. Throughout the conversation, one thing has gone missing, and that is what’s good for users and their data privacy.

Which would you prefer, an app which charges you a small amount of money, say $5 or $10, for a one-time download, and keeps your data securely only on your iPhone, and then alerts you when it shares it with another app or website? Or do you prefer an app which is free, but then freely shares your personal data with other apps and websites in order so that the publisher can make his initial investment back?

I would prefer the app which charges me money upfront and keeps my data private.

But most people have chosen the free apps which don’t charge money, then sell data to other 3rd party websites and companies without their knowledge. Then they act upset when they find out that their data has been sold, and that their privacy is not private at all.

My reaction is “What did you expect?”

When you pay for an app, there is an implicit agreement that it will work, and the publisher feels the need to protect the interests of the user who paid him/her. If the app was given away for free, there is no such implicit agreement and obligation. Because Google’s Marketplace is largely offering free apps in order to gain marketshare, there is little desire to vet the applications to check if they have backdoors which will violate user privacy.

Caveat emptor.

But the Android camp doesn’t tell you this, since the vast majority of Android apps are given away for free. It’s like promiscuous unprotected sex for users. In contrast, iPhone apps are usually sold.

So yes, Android is open, but not exactly the way I’d like it to be. I would rather live with the rules Steve Jobs and Apple set.

Useful Skills For Remote Workers

August 24th, 2010

In my previous article, I brushed on the issue of how more work is being done remotely, by people working on their own.

The problem with the field of remote working is that there aren’t many people who do a good job of it, even though there are many software tools designed to help the remote worker. Basically, there is no good mentoring process for how to become a good remote worker for a team, which is why many criticize it, saying that it falls short.

I just came up this article The 7 Hats Of A Successful Team Member which gives a very good overview, and meaningful suggestions about what is needed, and how to become a good contributor for a virtual team.

Hope you find it useful.

ChinaVortex Interview with Handel Jones, Author of Chinamerica: The Uneasy Relationship That Will Change the World

August 10th, 2010

I recently conducted a phone interview with Handel Jones, the author of Chinamerica: The Uneasy Partnership That Will Change the World which is published by McGrawHill.

You have worked as a consultant for many years in China and the west. What motivated you to write this book?

Many Americans don’t know much about how China works, except for those who are in the business sector. Now that China has become economically powerful, it is important for more people to understand how the Chinese government and people see themselves, and their role in the world.

In your book, you mention that China needs and respects a powerful US, but if the US becomes weaker, then the relationship would become unstable and even dangerous. Why?
China has looked up to the US for a long time as a world leader, and setting the rhetoric aside, continues to have a deep respect for many things which the US has done. For example, in the area of graduate university education, Chinese continue to choose the US as their most popular destination.

In your book, you express some frustrations at recent US government policies. What are they?
Domestically, with the change in administration, we were expecting more support in the business sector. However, for small businesses, there has been more regulation and more taxation. This has hurt the overall competitiveness of US businesses. This is in comparison to the Chinese government’s policies, which have been to support Chinese businesses and exports, especially state-owned enterprises.

What is your feeling about the competitiveness of US businesses?
I believe that US management practices, generally speaking, are the best in the world. It also has the best business managers in the world. This is why the US has world leaders and brands such as HP, Apple, Boeing, just to name a few. However, there is little understanding on the government policy level as to how to leverage these American strengths as most US politicians are too absorbed with domestic issues so that they can win the next election.

How is this different from the Chinese government’s worldview and their policies?
When China’s reforms started thirty years ago, China worked from a very weak base. Just about the only thing it had a was a large pool of unskilled labor and some smart leaders. They leveraged this base to obtain key technologies and become a manufacturer and exporter, while giving away as little as possible. To this day, it is virtually impossible for any non-Chinese company to gain access to the Chinese market without being forced to give access to key technologies, which often find their way to Chinese competitors. This is a source of frustration to virtually all non-Chinese companies.

Many US and western policymakers say that China needs to revalue the yuan upwards. What do you think?
Instead of putting pressure on China to revalue the yuan, it’s more important to put pressure on China to open up its markets to foreign-made goods, so that they are treated the same as goods made domestically in China. Non-Chinese manufacturers should not be pressured to hand over their technology to gain access to the Chinese market.

What does the US need to do to become competitive again?
Over the past few decades, US government policy has become more short-sighted, and Wall St. has reacted by creating debt instruments which were speculative in nature, instead of being investment-oriented. However, the US still has strengths in areas such as medical research, energy technology, and other leading areas. China and the US need to work together in developing these new fields of research and manufacture.

How do you see leverage between China and the US changing over the next decade?
If the US government does not wake up and change its policies to support the US business sector and investment, it will continue to lose leverage to China. This is not good for either country. This is why I wrote the book; I want Americans and the west to wake up to this real challenge, and understand the importance of our changing our own policies so that our relationship with China will become more complementary instead of potentially antagonistic. China is looking to the US for enlightened leadership, and it is time that the US government delivered, not only for its own good, but for world stability.

What hidden threats do you see to China’s leadership?
Chinese state-owned enterprises may become too powerful and greedy, leaving too little for others. This may lead to the abuse of power, which would lead to instability. So far, the Chinese government has done well at keeping these abuses in check.

In conclusion, how would you say China has performed over the past thirty years?
The Chinese government has been very smart in the way it has utilized resources to gain benefit for China. It has shown that it is not a pushover like Japan was in the late 80s. It thinks in big terms, and has a clear strategy for what it wants to do, but it is willing to be flexible in what tactics it uses to achieve those goals. I plan to write more about this in my next book on Chinese strategems.

My Take On Social Media Tools For Influence

August 4th, 2010

Today I would like to offer my views on several social media tools. They are:

  • Peer Index
  • Klout
  • Quora
  • Yahoo! Answers
  • Facebook Questions

When I woke up this morning and got online, I went to Google Buzz! and found this Youtube video from the vernerable Robert Scoble, in which he interviewed the founder of a new Twitter social influence tool, Peer Index. Basically, Peer Index goes one level beyond what Klout does; instead of just ranking people as influencers, curators, pundits, etc., it goes one level beyond, and divides people into vertical groups, and the identifying the groups in which they are influential. Just to give you an idea of how it works, here is my profile on Peer Index.

Partway through the video, I got a little surprised and my ego puffed up a bit when the China economy and biz section was brought up and I was mentioned. Always thankful for nice little mentions!

This looks like quite an improvement over Klout because of the finer granularity than Klout. I have been disappointed in Klout lately because they don’t seem to have kept their index updated. Give you an example: Here is my profile on Klout; notice how my tagline hasn’t been updated compared to my Twitter page.

For this reason, I much prefer Peer Index to Klout.

Another area I have been interested in are online questions forums; these really started with Naver in Korea, which has the predominant search engine in Korea. At one time, Naver marketed itself as the leading human-powered search engine; it relied on human vertical sector experts to answer questions. Eventually, some of these people first became experts in their field and became well-known first on the Internet, then on TV and through society. A few even achieved fame and riches through Naver.

One of the interesting side effects of this was that when people become well-known for the right reasons, they want to use their real names. Naver enabled this to happen.

Yahoo! noticed the success of this, and created Yahoo! Answers , which was largely a copy of the Naver model. Since it did not have the rigorous enforcement, policing and feedback which Naver did though, the quality of the questions and answers quickly went down in quality, with the result that the audience which used it also went down.

A recent variation on this has been Quora. This is a well designed question and answer model, which has good design and a good clean interface, and is heavily policed by editors. I tried it out for most of July and generally like it, but I found the editors too intrusive in the way they tried to edit questions. The community which is there is heavily slanted to ex-Facebook people, and the venture capital community. For a while I found this amusing, but after two weeks I found it boring, since I found both communities to be navel-gazers. As a side-point, I found many of the editors to be either Taiwanese who were deep-green pro-independence folk, or Indian. (Not that I care, but it is interesting how sub-communities shown through.)

For me, the straw broke when I asked a question in Chinese: 能用中文发问吗?(Translation: Can I ask questions in Chinese?) My motivation in asking this question was to engage some lively discussions in Chinese, since there is a significant number of Chinese on Quora. This question was quickly deleted by one of the Quora editors, and I was told to send an email to feedback at quora dot com. This was too much, and told me that their rules were too inflexible to make it a truly global Q&A forum, and I had had enough of the ex-FB and VC community, so I left and haven’t been back.

Facebook Questions is now undergoing closed testing; I expect this to be much better than Quora because it will associate people using their real names with their FB identities. For advertisers, this will be a very powerful tool because it will identify who really knows their stuff, and it should quickly replace Quora because of Facebook’s huge user base. In my opinion, Quora is too little too late, and their community is too narrow, and their editors’ overzealousness will prevent it from growing significantly.

After seeing Peer Index and the Q&A portals, I have decided that the Peer Index approach is much better. When people go to portals, they want to strut their stuff and show off, or of that doesn’t work, they just leave. In my own case, I like it much better when people can build their crowds based on their tweets, and you can build and lose followers according to Twitter. This is why I like Twitter and Peer Index much better than any of the Q&A portals.

I hope that Peer Index represents the trend of the future so that we get better quality as well as quantitative research when looking for influencers and knowledge experts on Twitter and the Internet.

New Articles for July 18-24

July 24th, 2010

Here are articles I have written on Forbes.com and Business Insider this week:

Forbes.com:

Business Insider:

If you are interested in learning about China blogs in English, please listen to this week’s Sinica podcast, you can listen to it here. I am mentioned in it.

Bold Predictions For China Tech Over Next Decade

July 19th, 2010

The past decade have seen the rise of many Chinese Internet companies which have become wildly successful, and which most in the west are only now beginning to notice. These are companies with names like C-Trip, Shanda, Tencent, Alibaba, Taobao, Baidu just to name a few.

For the consumer-facing companies who benefited from China’s rapidly growing consumer spending power, this growth was unrivaled. They rode two waves to maximum advantage: the popularity of tech among Silicon Valley venture capitalists and private equity firms, and with the Chinese government; and with the rise of China’s urban middle class. In contrast to many American firms which really did invest in significant technology, many of these companies had less in terms of technology; preferring instead to spend their investment money on hiring people and building a human salesforce. C-Trip, the popular travel site, was mainly a call center with a website when it went public; Baidu built up a network of resellers which it bought out when it went public, and Alibaba has an aggressive salesforce to work with Chinese SMEs.

Over the next ten years, there will be dramatic changes. Here are some of the trends I see:

  • Growth in the economy will slow gradually at first, then will become more dramatic. The Chinese economy’s period of rapid growth has already passed its peak.
  • Slower growth means that income gaps will widen in the society, along with opportunity gaps for individuals. From a marketing point of view, segmentation becomes more important. Qualified lead-generation businesses will become lucrative.
  • As the economy slows, targeted advertising will become more important for the Chinese Internet. Advertising-based Internet models which did not work well in China previously but worked well in the west will be re-introduced into China. Successful companies will adapt them to the realities of the China market without trying to force a western model.
  • Because of the slower economy, real technology adaption will take place in medium- , and even small-sized, firms. These will focus on working with very large datasets and data mining, and will focus on describing the topology of the Chinese Internet in a way so that other businesses can use this data.
  • Lower disk space and bandwidth costs will mean that even though Chinese companies adopt more technology, their costs will be lower.
  • From a venture capitalist’s and private equity investors point of view, the biggest cost will be the founding team. The best teams will be few and far between, and will be much sought after. Compared to Silicon Valley and the rest of the world, Chinese Internet startups will still be more likely to be led by individual entrepreneurs than by founding teams in the western mold. This is a culture thing.
  • The trend to Chinese government preference for RMB funds and local investors over US- and western-based venture capital and private equity funds will pick up pace. The more unfavorable the economic environment becomes, the more dramatic action the Chinese government will take. This will cause some tension with the US, but the Chinese government will be willing to take the hit because domestic concerns for social harmony take precedence.
  • Some western venture capital and private equity firms are studying the possibility of Chinese IPO exits. Don’t hold your breath waiting for these to happen; they are likely to be few and far between.
  • Hong Kong will gain some advantage because it policies are different from Beijing’s and like China, smart entrepreneurs will look for opportunities in the long tail instead of the large consumer market.

China’s economic development so far is based on two assumptions which will come under pressure over the next decade. The first assumption is that rapid urbanization is a good thing, since that will lead to the development of an urban middle class. The challenge over the next ten years will be how to find jobs for that urban middle class, whose living costs have gone dramatically higher, while the global macro climate has dramatically worsened? This is already showing up in the rise of the ant people, educated white collar workers who cannot make it up all the way to the top of the pyramid. For the first time in its history, the belief that education is the path to success in Chinese society will be challenged.

The second assumption will be a shortage of blue-collar factory workers, which has already begun to show up in southern China in the form of strikes and slowdowns at foreign-owned factories. As China’s working population dramatically ages over the next decade, this situation will worsen. Technology can, to some extent, ameliorate the labor shortage, but it cannot generate demand.

During the next decade, we will find out if China can become rich, on a sustained basis, before it grows old.

If the Chinese government does not succeed, then China will head into a prolonged economic slump after 2020, which will be much like Japan’s, and further adding to what is likely to become a prolonged global economic depression. In addition, the workforce which starts working after that year will have to deal with a worsening environment and dues, in the form of non-performing loans (NPLs), from spending in the high-growth years.

That is why this next decade is make-or-break for China.

New Goldman Report: iPad to Take Significant Netbook Market Share And More About iPhone Antenna Issues

July 15th, 2010

In a new report, Goldman Sachs says that the iPad is poised to take significant netbook market share because of the five Cs: consumption, content, connected, constant operation and commerce. You can read all the details at this report on the Financial Times.

If you have been a reader of the China Vortex, this would come as no surprise, since we predicted all this about the iPad way back on January 5, before even the iPad name was announced. When AAPL was trading around $215 per share, compared to today’s $252.73.

Or you could have listened to us in March 2008, when Apple announced the iPhone SDK and China Vortex predicted that it would be a game changer. Back then, Apple shares were trading around $130 per share.

Today, the Microsoft CTO Kevin Turner predicted that the iPhone 4 may turn into Apple’s Microsoft Vista because of the antenna issues. Aside from pointing out that Kevin obviously does not come from a PR background, I have been asking myself a question about the antenna issue.

The question is this: “Why isn’t the antenna issue bigger than it is now?” While some have called for a recall, the demand for the iPhone 4 continues. Why?

My answer: “People aren’t using it for voice calls much anymore.”

The main function of the iPhone 4 is as a data device or computer, not as voice phone. The heavy data usage stats for the iPhone and iPad show that these are devices for asynchronous data consumption, not voice communications. If the primary function of the iPhone 4 was as a voice phone, then yes, the problem would have been much more serious, on a level with Toyota’s recent brake problems.

It’s called an iPhone, but the voice phone function really isn’t that important.

New Goldman Chart Shows How Apple Seizes Mobile Phone Profits

July 14th, 2010

In my recent article for Forbes.com The China Tracker, “Apple, Google To Battle In China”, I predicted how Apple’s iPhone would be much more profitable than the Android platform even though unit sales would be lower.

This view is corroborated by this chart (second on the page) posted on Business Insider, which is now capturing close to twice the profit of the rest of the industry combined, even though unit sales numbers are only 3% of the total market sales worldwide.

I expect these numbers to be similar for the China market, and they show why Apple will be in a virtuous cycle in the China market, since iPhone and iPad sales will drive increased marketing expenditure in China, putting extreme pressure on Apple’s competitors in China.

Advertising, Real-Name and Other Opportunities in China

July 14th, 2010

Several weeks ago, I wrote an article on China’s digital advertising industry for Forbes.com The China Tracker. Now that China’s online advertising expenditure is growing, I’d like to talk more about challenges, and what I see as good opportunities in the field.

The past few years in China have seen some investment in China in combined lead-gen/traffic websites in China. I won’t name any names, but if you know this space, then I’m sure you know a few players. Basically, combined lead-gen/traffic is not viable on the long-term because there is an inherent conflict in combining lead-gen and traffic together. Either you are in lead-gen, in which you sell your leads to other sites which then try to monetize them, or you are in the traffic business, and you sell your traffic to firms which try to segment that traffic for their campaigns.

You don’t do both under one roof.

I see advertisers and publishers getting smart about this very soon, and figuring out the inherent conflict, which will cause problems for the companies which are doing this, and I expect them to change to either traffic only or lead-gen only very soon.

This will lead to healthier market development, and will help digital advertising expenditure to grow as a whole, as the industry will then grow more healthily.

Many of the advertising plays in China have been laggards, as games have always generated more revenue. Growth is now slowing among game publishers, and the number of new game players is also slowing; this is a reflection of China’s aging demographics. The growth has moved from MMORPG games to casual games, which don’t eat up time and attention the same way MMORPG games do. With the growth of mobile phones, especially the Android and iPhone platforms, you can expect more mobile casual game popularity. Some of the MMORPG game publishers will move to these platforms; others will not. I expect their success to be mixed.

Blizzard and the Chinese government have all been trying to push real-name registration, for their own set of reasons. I predict that this year more people will begin using their real names on the Internet, not out of government registration threats and rules, but because they are building a following, and are becoming well-known, and even generating income from Internet referrals. This already happens for some people, but as the society becomes more digital, it is being pushed down further into society.

This will create a bifurcation of those who use multiple identities and remain anonymous, and those who use real names. Some people will become famous as leaders in their fields and will use their real names; in this respect, they will become like experts on South Korea’s leading search engine Naver.com. In this respect, I expect the Internet in China to develop along and follow South Korean lines. On the one hand, this will make the Chinese government more comfortable with its development, and it will also increase the accountability of the information.

I see the next five years in China as a kind of cleaning-up period, where content quality and reputation need to be re-examined. Let’s be honest, there is an awful lot of content on the Chinese Internet, and a lot of it is crap. Much of the content is just copied from other sites with no value added. Brands are going to advertise in China because of the importance of the market, but it would be much friendlier if it was cleaned up. This needs to be done.

As for advertising sites in China, too many of the startup ideas are content- and front-end related. This is because most of the westerners and westernized Chinese in China are content people. But content is not enough; the Internet is really about data and sorting and filtering very large amounts of data to capture insights for advertisers.

This is where the next generation of online advertising startups in China will add value. This will require REAL technology, and will be filled with terms like Hadoop, MapReduce, etc. This will replace terms like branding, China strategy, market entry, etc. In other words, the emphasis will move from the front-end to the back-end, where the real technology always is.

Google is the world’s most successful advertising company, and it is a backend data-driven business. Its front-end services are just there to drive traffic to the backend, where it is processed into useful data which generate profits.

That is something most people just don’t get.

It’s about time they did.

I wonder who will be the new VCs in this space?

I welcome your comments.